Terms of service
Terms of Service
Welcome to Kirkland. These Terms of Service ("Terms") govern your access to and use of our website and your purchase of any products from us. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Eligibility
By using our website, you represent that you are at least 18 years of age, or that you are accessing the site under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information during the ordering process.
2. Products and Pricing
We make every effort to display our products and their colors, descriptions, and prices as accurately as possible. However, we do not guarantee that product images or descriptions are entirely accurate, complete, or error-free, as colors may vary depending on your device's display.
All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time, including after an order has been submitted.
3. Orders and Acceptance
Your submission of an order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraud. If we cancel an order after payment has been made, we will issue a full refund to your original payment method.
4. Payment
We accept the payment methods displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge your order total, including taxes and shipping fees, to that method. All payments are processed securely through our third-party payment providers.
5. Shipping and Delivery
Shipping times and costs are described on our website and at checkout. Delivery dates are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our reasonable control. Risk of loss passes to you upon delivery to the carrier.
6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. Please review it for full details on eligibility, timeframes, and procedures.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, product designs, and the Kirkland name and branding, is the property of Kirkland or its licensors and is protected by United States and international intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written permission.
8. Prohibited Uses
You agree not to use our website to:
- Violate any applicable law or regulation.
- Infringe upon the intellectual property rights of others.
- Transmit malware, spam, or other harmful or disruptive code.
- Attempt to gain unauthorized access to our systems or interfere with the website's operation.
- Submit false, fraudulent, or misleading information.
We reserve the right to terminate or restrict your access to our website for any violation of these Terms.
9. User Content
If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, and display that content in connection with our business. You are solely responsible for the content you submit and represent that it does not violate the rights of any third party.
10. Disclaimer of Warranties
Our website and all products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, secure, or error-free.
11. Limitation of Liability
To the fullest extent permitted by law, Kirkland and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising out of your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Kirkland and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your misuse of our website.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.
15. Contact Us
If you have any questions about these Terms of Service, please contact our support team. We typically respond within 1–2 business days.
Kirkland Support
Email: support@kirkland.com